What to Ask Your Moving Company

Real Estate

Questions to Ask When You Hire a Moving Company

     Before you contact a mover ask your Realtor, friends, relatives and co-workers if they have hired a mover.  First hand recommendations are best.      

Questions to ask:

         Are you certified by the ICC?

     Do you charge by the pound, square foot or by the hour?

     How much insurance do you carry?

     Does the company provided insurance only cover their acts of negligence?   

     Are there any items you charge extra to move?   Example:  automobiles, china, pianos, pool tables, guns and the like?

     Are you bonded?

     What items are prohibited.  Example:  Propane Tanks, Gas Cans, Ammunition

     Can I call to find out the location of my things during the move?

     Do you have possession of my personal property during the entire move?

     If you transfer to another carrier mid move what insurance coverage do they have?

     Are my items transferred to a storage facility at some point during the move?  Does that facility have insurance?  Secure?

 Once you’ve hired a mover, there’s still more work to be done.

     Make yourself a checklist of things to do every week for eight weeks prior to the move. Stay as organized as possible.

    It is best to have a three person crew when moving - two to load and unload and one to guard the truck to prevent theft.

    Talk to your insurance agent about liability. Does your current homeowner’s policy cover your possessions during a move? Moving companies’ basic insurance coverage usually allows a set amount per pound or per item, and it’s usually not enough, so find out how much the company carries and then buy extra insurance if necessary. Remember that most companies don’t accept liability for breakage of any items you pack yourself.

     Confirm the arrangements with the moving company a couple of days before your move.